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How do I cancel my Care Package?

If you are in your 14-day cooling off period and haven’t arranged a call out, we can cancel your Care Package immediately. If you’re outside of the cooling off period, we’ll talk you through the next steps. If you have selected a start date for your contract, your cooling off period will start from the date you had selected.

Please either call us on 0800 368 9881, or email us at support@hometree.co.uk, and we’ll be in touch with you straight away. We’re here to help.