If I move to a new house am I still covered?
First off, congrats on your move! It’s essential that we have your new details - like your address so we can make sure your care package fits with your new home. The easiest thing to do is to call our Customer Success Team on 0800 368 9881, and tell them about your move.
They will change your details and get you sorted with the move of your Care Package. Depending on when the boiler in your new home was last serviced, we may have to visit your house to check whether it’s working safely.