How long is the contract for?
All our contracts are 12 months long and will have to be renewed after that. You will receive an email 30 days before the end of your contract advising you of your renewal price. Please make sure we have the correct email address for you, and check that our emails aren’t slipping into your junk/spam folders as we don’t want you to miss any important updates. If we don’t hear from you within those 30 days, we will renew your contract for the next 12 months. If you decide to cancel your Hometree Care Package, please call us on 0800 368 9881 or email firstname.lastname@example.org. Please note that cancelling your direct debit does not stop our contract, you’ll need to cancel that with us directly.