I have applied for a Hometree Care Package, but I have changed my mind - what should I do?
We’re sorry to see you go so soon. If you contact us within 14 days and haven’t arranged a call-out in those 14 days, you can instantly cancel your care package and get a full refund. Simply call our Customer Success Team on 0800 368 9881 or email us at firstname.lastname@example.org. If you have arranged a call-out, we’ll talk you through the options for cancelling your care package.