Protection You Can Rely On, for Your Appliances.
Comprehensive cover to protect your appliances in the event of breakdowns
Why should I cover my appliances?
Appliances can be key to everyday tasks like cooking, washing or storing food, when they break it can be very disruptive and stressful. Appliance cover allows you to organise a repair and avoid unexpected costs when something breaks. It’s worth noting that brand new appliances usually come with a standard warranty (mostly 1 year but please check your documents), if there is an activity warranty you may not need appliance cover but check your appliances terms to be sure.
Benefits of our cover
Unlimited Claims and Call Outs
You can make a claim or call out an engineer as many times as you need throughout the year!
Appliance Repair Experts
Our team of highly qualified engineers are on hand to support with any appliances repairs
Discounted or Free Replacement
If your appliance can’t be repaired we’ll offer a replacement up to the value of the appliance or £500, whichever is lower
Protect against accidental damage
We know accidents can happen, that’s why repairs for accidental damage are included in our plans!
We Cover All Appliance Brands
Frequently Asked Questions
What is appliance insurance?
Appliances insurance helps you protect your appliances in the event of breakdowns. Having appliance cover in place means when important items like your washing machine, fridge or cooker need repairs you can call out an engineer to get everything back up and running!
Do I need appliance insurance?
Appliances can be key to everyday tasks like cooking, washing or storing food, when they break it can be very disruptive and stressful. Appliance cover allows you to organise a repair and avoid unexpected costs when something breaks. It’s worth noting that brand new appliances usually come with a standard warranty (mostly 1 year but please check your documents), if there is an activity warranty you may not need appliance cover but check your appliances terms to be sure.
What appliances does Hometree cover?
Hometree offers cover for your cooker, hob, oven, cooker hood, microwave, tumble dryer, washer dryer, washing machine, dishwasher, fridge, freezer and fridge freezer
Is there an age limit for an appliance to be covered?
We are unable to cover any appliances over 10 years old or appliances which were bought second hand or at auction
Is there a call out fee / excess when I make a claim?
our callout fee will change depending on the time of the claim and age of appliance as follows:
Claims within the first 45 days of the policy – £250 excess fee.
Claims after the first 45 days of the policy – no excess where the appliance is under 6 years old. A £60 excess is charged where the appliance is 6 years old or above.
What happens if my appliance can’t be repaired?
Our engineers will always do their best to fix your appliances but in cases where this is not possible or the appliance is deemed beyond economic repair then depending on the age of your appliance we will offer a like-for-like replacement. The contribution Hometree makes towards this replacement will be based on the value of your appliance and up to a maximum limit of £500 contribution. Delivery, installation and removal costs of appliances are not included.
Do I need proof of purchase?
Yes, please ensure you have proof of purchase as there may be occasions when we request this from you.
How do I make a claim?
If you’re a Hometree customer, book online here. We’ll arrange for an engineer to check your appliance and find the problem.
There’s no limit to the number of claims you can make or the number of times you can call an engineer out.
Are the contents of or fridge/freezer covered with Appliance insurance?
Our appliance cover policy does not include cover for the contents of your fridge/freezer
