Contact us
We’re here to help - here’s how to reach us
Book a repair online
If you’re an existing home cover customer, jump the queue by using our simple online portal to request a repair – it’s faster than phoning.
- Requesting a repair online takes two minutes without waiting for us to answer your call
- It’s super quick and easy – we only need your email address
- Our team will review your request and assign an engineer at your convenience
- We’ll keep you informed throughout your repair by text and email
Get in touch – 24/7 claims support
Live chat
Monday to Friday: 9am – 7pm
Saturday to Sunday: 9am – 5pm
Saturday to Sunday: 9am – 5pm
Send us a message 
Click here
Email form
Fill out this form and we’ll get back to you via email or phone.
Sign up for cover
Buy online
Check our plans here and follow the steps to checkout.
Phone
Call us on 0330 912 4843
Monday – Friday: 9am – 5pm
Saturday – Sunday: Closed
(new sales and renewals only)
