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Boiler Cover from Hometree

Join the UK's top-rated Boiler, Heating and Home Cover provider. Just select a package below to choose cover that best suits your needs. See our terms of business for more information.

Compare Boiler Cover Plans Below

All parts & labour included

All parts & labour inc

24hr Emergency line

24hr Emergency line

Unlimited callouts

Unlimited callouts

Price-match promise

No price hike promise


Billing

Call out fee

What is this?

All prices include relevant taxes

Why Choose Hometree?

Better, cheaper, home cover plans & great customer service.

Speedy

90% of all emergency call-outs completed within 24 hours. Speak to us day or night.

Fair

We’ll never unfairly hike your prices if you haven’t had a call-out. Ever.

Comprehensive

No matter the age or model, your boiler is protected. Can't fix it? We’ll give you 15% off a new one.

Value

Switching to Hometree can save you at least 20% on renewal compared to other providers (based on survey of equivalent products from competitors dated 06/05/21)

FAQs and terms & conditions

Terms of business

To view our terms of business, please click here.

What cover packages do you provide?

We provide three packages:

- Your Boiler

This is your standard cover plan that includes an annual service of gas boiler, flue and controls. If you’re a landlord, you’ll also get a Landlord Gas Safety Record (LGSR).

- Your Heating

The heating plan includes standard boiler cover, plus central heating checks. Landlords get an LGSR too.

- Your Home

This includes boiler and heating cover, plus plumbing, drains, and home electrics checks and maintenance. Landlords also get an LGSR.

These 12-month cover plans are there to make sure your boiler runs perfectly now and in the future.

What is boiler cover?

Boiler cover is a policy (type of insurance) that protects you if things go wrong with your boiler. Entry-level policies cover the basics, such as the cost of calling out a Gas Safe-registered engineer and their labour, as well as any replacement parts that are needed to get the problem sorted.You may not have to pay for any of this as your policy may cover you.

You might hear this referred to as boiler breakdown cover, boiler insurance cover or gas boiler cover, but they all refer to the same thing and include the same services. As well as the standard policy, there are generally types of cover available that also include boiler servicing and other levels of protection for the home.

How long does the average boiler last?

Most boilers last for between 10 to 15 years, but regular maintenance often ensures they last a lot longer. Remember, servicing a boiler is a lot less expensive than replacing one.

Is boiler cover the same as boiler insurance?

Boiler cover and boiler insurance are the same, however, boiler maintenance and care plans are 2 different things. Boiler insurance as a product is backed by the FCA (financial conduct authority) whilst care plans are not.

How does boiler cover with Hometree work?

There are different boiler cover plans to choose from, based on whether you’re a homeowner or a landlord. This is because there are some services that we provide that apply to both, and others that just apply to landlords.

Legally, landlords need their properties to be gas safe before they can rent them out. Flues need to be checked by a Gas Safe-registered engineer once a year. Once the checks are all done, the landlord is given an LGSR or Gas Safety Certificate, which confirms the property is gas safe. Tenants need to see a copy of this record or certificate, so by going for one of our landlord plans, you’ll be able to have this Gas-Safe proof ready for when they move in.

Our home emergency cover packages for landlords include what you need to remain compliant, which makes it easy to cover the essentials.

Your boiler cover choices include:

Cheap Boiler Cover - Boiler only cover is the cheapest option, and it provides basic protection to your boiler and controls.

Boiler and Central Heating Cover - Offers cover for your boiler and central heating system, including radiators, pumps and pipes.

Comprehensive Cover - The most expensive form of insurance comprehensive protects everything including your drains, pipes and electrics.

How do I choose my boiler cover plan?

Are you a homeowner or landlord? Do you want to pay monthly or annually? Do you want to pay a call-out fee? Whatever you need, you can easily see how much you’ll pay and what it includes when you use the sliders at the top of the page.

These sliders let you choose either homeowner or landlord, along with your billing options. We’ve also added call-out fee options here so you can see what your plan looks like before you sign up.

What’s included in each cover plan?

Each boiler cover plan is customised to suit both homeowners and landlords. Here’s a look at how we can help you, whichever type of property owner you are.

I’m a homeowner

If you own your own home, you’ll receive:

- Annual boiler service

Your boiler service includes checks to make sure your boiler and central heating are safe and working properly. If we find any faults during this check, we’ll try to fix them there and then.

We do various assessments as part of the service, including visual checks of your boiler. A gas efficiency and ventilation test is also carried out to make sure everything’s gas safe. We’ll also check your hot water cylinder, see if your radiators need bleeding, and check the pressure’s where it needs to be.

- Gas boiler, flue and controls

If your boiler breaks down, we’ll make sure it’s fixed and running smoothly. All parts and labour are included in our gas boiler cover plans and we cover issues with thermostats, programmers, valves and pumps.

- Gas supply pipe

This connects your gas appliances to your meter.

I’m a landlord

If you’re a landlord, you’ll receive an annual boiler service and repairs on your boiler and controls, plus:

- Inspection of your gas pipework

This is a legal requirement for landlords

- Inspection of your gas meter

This is also a legal requirement for landlords

- Landlord Gas Safety Record (LGSR)

Any gas appliances in a rental property need to be checked each year. Upon inspection, you’ll receive a gas safety certificate (LGSR). All engineers we work with are registered Gas Safe, so you can have added peace of mind with a boiler cover plan from us.

During your annual visit, we’ll check and service your boiler. If we find a fault, we’ll aim to fix it there and then if parts are available, to avoid any future issues.

What else can I get?

As well as all the above, you’ll get even more when you choose our heating or home cover packages.

Upgrading to one of our central heating cover plans will give you a full heating cover package. We’ll safeguard any of your radiators, valves or cylinders that need repairing.

The full home cover plan covers everything listed so far, plus repairs and services for drains and home electrics, along with our range of plumbing cover services:

  • Protection for your plumbing and water supply pipes
  • Unblocking of drains and waste pipes
  • Mains electrical wiring system checks and repairs – for example circuits, fuse boxes, sockets and light fittings

Not included:

  • Bathroom items such as sinks, toilet bowls and other ceramic items
  • Free replacement of your boiler (but we will pay 15% towards it if we install it)
  • Garden items
  • Showers and taps
  • Removal of sludge, scale or repairing damage caused by this
  • Outdoor electrics and heating
  • Accidental damage and faults caused by someone you used for repairs or design faults
  • Household appliances, such as fridges and washing machines

Whichever plan you select, whether you want the basic boiler cover to begin with or you want the full home plan, you can add our Gas Fire Protection offer when you check out. This add-on includes an annual gas fire service, so your fire is totally protected.

Do I need boiler cover?

So, do you need boiler cover? You might already have boiler cover as part of your insurance policy. Plus, the boiler itself might be under warranty.

But, if you’ve got an older boiler that’s been in the home for over 15 years, you might not be able to get it insured or you might be paying a premium to make sure it’s covered. Alternatively, you might find a fault with your boiler that doesn’t fall under the warranty. In these cases, it’s likely you’ll have to pay a lot to get it fixed.

A boiler cover plan protects you against all breakdowns, no matter how old your boiler is and whether it’s in warranty or not. This applies to our standard boiler cover packages as well as our full boiler, heating and plumbing cover options.

For homeowners, this adds an extra level of security, and for landlords, it’s another layer of cover if something goes wrong while your tenants are in the property. We want to give you added peace of mind, and trust that these packages do just that.

To summarise, there are many benefits of having boiler cover, including:

  • Less expensive than the upfront costs of boiler and central heating repairs and replacement.
  • Avoids costly call out fees.
  • Protects your home with a yearly boiler and central heating service.

Which type of boiler breakdown cover is best for me?

Generally speaking, all boiler cover packages will offer the same thing. The main difference likely to be the excess cost for call outs, the accessibility to a helpline (whether it’s 24/7 or not), and the monthly cost of the cover package. The most important factor to consider when choosing any cover is making sure that it’s suitable for your needs. Some policies may only cover a certain number of repairs and breakdowns in a year. It’s important to compare boiler cover before you decide on which package to go for.

Boiler Cover v Central Heating Cover: What's the Difference?

If you’re deciding on the cover you’d like to get for your home, it’s important to know the difference between boiler cover and central heating cover. Boiler cover is solely there to protect your boiler and controls, whereas central heating cover applies for your entire central heating system (your boiler, controls, pipework, cylinder, and much more). Central heating system cover is typically referred to as boiler and central heating cover as it covers more than just the boiler.

Is boiler cover worth it when I have a warranty?

A lot of people believe that boiler cover is a waste of money if they have a warranty, but that couldn't be further from the truth. Your boiler’s manufacturer warranty is only there in case the boiler runs into a fault or breaks down within a certain number of years, but with more terms and conditions applied. For example, if your boiler breaks down due to issues found in other areas of your central heating system, this may not be covered under your warranty.

With that in mind, you’d have to pay a possibly large sum of money to repair your boiler, not to mention paying extra for your annual service visit. Boiler cover, in turn, ensures that you are covered for all boiler faults and breakdowns, without the need to pay for an annual boiler service visit as that is usually included ( but not always).

Why choose Hometree?

We think you’ll like what we do here at Hometree. Here are just some of the reasons why you should choose us for your boiler cover needs:

- Our no-price-hike promise

We’ll never unfairly raise the price of your boiler cover plan

- We’ll be there in no time

We get to 90% of call-outs within 24 hours, including evenings and weekends

- Rated ‘Excellent’

Our customers on Trustpilot have rated our services as ‘Excellent’

- 24-hour emergency manned phoneline

96% of calls are answered within a minute

- Save up to 25%

…compared to other providers when switching (based on survey of equivalent products from competitors dated 01/12/20)

- Excellent Customer Support

At Hometree, we understand that you need peace of mind at all times, which is why we'll always go the extra mile to ensure you receive the best support and advice about your boiler and central heating system.

If you'd like to know about our financial services compensation scheme please feel free to contact our registered office.

- Change your energy supplier whenever

Boiler breakdown cover doesn't have to be difficult with us. If you want to change your energy supplier at any time, you're more than welcome to do so.

What if I already have cover a plan somewhere else?

Already have a cover plan in place? No problem! It’s easy to switch from your current provider to Hometree boiler cover.

Call the provider you’re with to cancel and we’ll then get you set up with one of our boiler cover packages in just a few minutes.

Is there a call-out fee?

You can choose a call-out fee, which is the excess under your insurance policy of between £0 and £95. The monthly or annual price you pay varies depending on which call-out fee you select. So, you can choose a contract with no call-out fees and pay a little more for your cover plan or go with a contract that has a lower price but comes with a £60 or £95 call-out fee.

The £60 or £95 call-out fee options mean you will only need to pay once for each fault in the contract period. Our expert engineers will assess whether it’s the same fault.

To see the difference between the three call-out fee options, select each in turn at the top of this page. This gives you a quick view of the price difference between them.

Is my boiler type covered?

Absolutely! All Hometree packages include cover and repairs for gas boilers of all ages and from any manufacturer.

If the boiler is old, we’ll work hard to fix it. However, the manufacturer will eventually stop making spare parts that fit. This means you’ll need to replace it with a new one, but don’t worry. We’ll let you know before you reach that point so that you have plenty of warning.

What is an annual boiler service and how do I book mine?

To keep your boiler and central heating in full working order, a yearly boiler service will keep your boiler running smoothly and reduce the amount of wear over time. Your boiler should be serviced once a year by a Gas Safe engineer, which will include a visual check of the boiler and controls, as well as an inspection of the internal components of the boiler to ensure it’s firing correctly and not in poor condition. Most boiler cover packages will come with an annual service, free of charge.

To book your annual service, get in touch on 0800 368 9881 and we’ll arrange to come out to you. We’ll book your service on a date that suits you – weekday or weekend, morning, afternoon or evening.

How do I sign up with Hometree?

Sign up by following the steps in the section above or use our ‘Get a Quote’ page to choose the package that works for you. When you’re ready, hit the ‘Buy Now’ button.

If you'd like to know more about our boiler cover policies, home emergency cover, central heating insurance and cheap boiler insurance, please get in touch with our friendly team.

You can give us a call on 0800 368 9881 and one of our experienced team will be happy to help.