Contact us

Request a non-urgent repair

You can use our online booking tool to request a repair.

Request a Repair
Emergency repairs

If you have an emergency repair or are a vulnerable customer please call us on 0330 912 4843.

We’re open 24/7, 365 days a year (including Bank Holidays).

Customer Success Team
(account support, queries or sales)

Give us a call on 0330 912 4843, email us at or chat to us online.

Help Centre

Our help centre provides a wealth of information and frequently asked questions.

Opening hours (customer success team)
Monday to Friday: 8am to 7pm
Weekends: Closed
Bank Holidays: 8am to 7pm


Refer a friend & get £50 each

Refer a friend

Tell us if you’re not happy with our service. You can read about our complaints procedure and how to contact us.

Make a complaint
Affiliate program

Want to join our affiliate program? Excellent levels of commission with world class account support.

Learn more
Sales Partnerships

Contact us to find out more about potential sales partnership opportunities with Hometree.

Contact us