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Cover plan terms and conditions

We have different Terms and Conditions depending on when you signed up. The date you signed up is the day you received your welcome email from us.

If you cannot find this email or are not sure please give us a call on
0800 368 9881.

Cover (On or after 02/12/20)

Your Boiler

For cover customers who have signed up on or after 2nd December

Your Boiler terms and conditions


Your Heating

For cover customers who have signed up on or after 2nd December

Your Heating terms and conditions


Your Home

For cover customers who have signed up on or after 2nd December

Your Home terms and conditions

Maintenance (Before 02/12/20)

Version 1.5

The latest version of our T&Cs if you signed up on or after 17th September 2019.


Version 1.4

The latest version of our T&Cs if you signed up before 17th September 2019.

Version 1.3

If you signed up between 17th September 2019 & 26th January 2020 (replaced by v1.5).


Version 1.2

If you signed up between 23rd August & 16th September 2019 (replaced by v1.4).


Version 1.1

If you signed up between 27th June & 22nd August 2019.


Version 1.0

If you signed up on or before 26th June 2019 (replaced by v1.1).