I have received an email advising my boiler is Beyond Economical Repair

In some cases, repairing a boiler may not be practical or cost-effective. Our skilled engineers will attempt to repair your boiler, but if it is not possible, they will provide you with a comprehensive report detailing why your boiler is deemed Beyond Economical Repair (BER). If your boiler falls into this category, we will send you an email after the engineer’s visit, explaining one of the following reasons:

1. Obsolete Parts: If the necessary parts for your boiler repair are no longer available due to the age of your boiler, it may be deemed unrepairable.

2. Unavailability of Parts: If the required parts for the repair are not obtainable from our trusted suppliers, it may not be possible to fix your boiler.

3. Cost of Repairs: In some cases, the cost of repairs may exceed the current value of your boiler. This can make repair economically unviable.

4. Longevity Impact: If repairing the boiler is not expected to significantly extend its lifespan, it may be more practical to consider a replacement.

Our email should make clear the exact issue with your boiler and provide options for how to proceed. Although we do not directly supply new boilers through our network, we can recommend our partner, BeWarm. They offer new boiler installations with all-inclusive financing, servicing, and breakdown cover in a convenient monthly payment plan. As a Hometree customer, you will receive a 15% discount on their services, and they aim to complete installations within 72 hours of accepting your quote.

We understand that replacing a boiler is a significant decision, and we are here to support you throughout the process.