Help > Boilers

My boiler is broken - what should I do?

If your boiler is broken, our priority is to get it fixed and get your home working again. We provide comprehensive support and convenient booking options for all our valued customers. Depending on your needs, we offer different contact methods to ensure a smooth experience:

 

Use the repair portal: The quickest way to book a repair is to use our online repairs portal. You can easily self serve and book here.

 

Discuss it with the team first: If you need to contact us you can do that here and we can answer any questions.

Price Match Promise

We’ll beat or match your renewal quote for an equivalent plan

Serious About Service

24/7 claims support & rated Excellent on Trustpilot

Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age

Price Match Promise

We’ll beat or match your renewal quote for an equivalent plan

Serious About Service

24/7 claims support & rated Excellent on Trustpilot

Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age