Can I change my direct debit?

Yes, no problem at all. Perhaps you are changing your bank details because you have switched bank accounts? (We hope you got a switcher reward!) If that is the case, then your new bank will have probably moved all direct debit payments over to your new account – so no action required.

If you are changing bank details for another reason, are moving to a joint account or someone else’s account, you can change your direct debit by calling our Customer Care Team on 0330 912 4843 or email us using this form.

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