Help > COVID-19: FAQs

Can I still call you? I have an emergency

Yes!

 

We are here to assist you 24 hours a day. Our top priority is addressing emergencies that our customers may face, such as issues with hot water, heating, lighting, leaks, or blocked drains/toilets. We understand the importance of immediate attention in such situations.

 

In addition, we take extra care to support and prioritise our most vulnerable customers, including the elderly, disabled individuals, and those with small children. Ensuring their well-being and uninterrupted access to essential services is of utmost importance to us.

 

You can contact us here.

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Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age

Price Match Promise

We’ll beat or match your renewal quote for an equivalent plan

Serious About Service

24/7 claims support & rated Excellent on Trustpilot

Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age