Help > COVID-19: FAQs

What if someone in my household is self-isolating but I have an emergency?

If you, or anyone within the household, is self-isolating due to showing symptoms of COVID-19, then please notify us when booking your appointment.

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We’ll beat or match your renewal quote for an equivalent plan

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Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age

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Cookie	Duration	Description
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Cookie	Duration	Description
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Cookie	Duration	Description
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_ga_X89BZ20HEM	2 years	This cookie is installed by Google Analytics.
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_hjTLDTest	session	To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
MR	7 days	This cookie, set by Bing, is used to collect user information for analytics purposes.

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

Cookie	Duration	Description
__qca	1 year 26 days	The __qca cookie is associated with Quantcast. This anonymous data helps us to better understand users' needs and customize the website accordingly.
_fbp	3 months	This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
IDE	1 year 24 days	Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
mc	1 year 1 month	Quantserve sets the mc cookie to anonymously track user behaviour on the website.
MUID	1 year 24 days	Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVE	5 months 27 days	A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.
YSC	session	YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.
yt-remote-connected-devices	never	YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.
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Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
_dlt	1 day	No description
_hjSession_549866	30 minutes	No description
_hjSessionUser_549866	1 year	No description
hometree_landing	session	No description
hometree_qs	session	No description
hometree_referer	session	No description
outbrain_cid_fetch	5 minutes	No description available.
wisepops	2 years	No description available.
wisepops_activity_session	session	No description
wisepops_session	session	No description available.
wisepops_visits	2 years	No description available.

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What if someone in my household is self-isolating but I have an emergency?