Help > COVID-19: FAQs

When will my annual service visit take place?

Our services are carried out in the Spring/Summer months to ensure you are ready for the winter months. Unsure what a boiler service involves or why you need one then read more here.

 

When it’s time for your service, we will arrange everything for you. We automatically allocate a skilled engineer who will contact you to arrange a convenient time and date for the service visit.

 

Our goal is to find a schedule that works best for you, ensuring minimal disruption to your daily routine.

 

Please note: If you are a landlord, then your process is a little different, you will need to contact us here to book your LGSR.

Price Match Promise

We’ll beat or match your renewal quote for an equivalent plan

Serious About Service

24/7 claims support & rated Excellent on Trustpilot

Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age

Price Match Promise

We’ll beat or match your renewal quote for an equivalent plan

Serious About Service

24/7 claims support & rated Excellent on Trustpilot

Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age