Help > COVID-19: FAQs

When will my annual service visit take place?

Our services are carried out in the Spring/Summer months to ensure you are ready for the winter months. Unsure what a boiler service involves or why you need one then read more here.


When it’s time for your service, we will arrange everything for you. We automatically allocate a skilled engineer who will contact you to arrange a convenient time and date for the service visit.


Our goal is to find a schedule that works best for you, ensuring minimal disruption to your daily routine.


Please note: If you are a landlord, then your process is a little different, you will need to contact us here to book your LGSR.

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