Help > Existing customers

Can a Cover Package be transferred between two people?

If you need to update the contact details for your cover package, we’re here to assist you. The process may vary depending on whether the person resides in the same property or a different one. Here’s what you need to know:

 

Same property: If the person you want to transfer to lives in the same property, it’s a straightforward change. You’ll need to get in touch with our Customer Success Team to update the contact and/or payment details. You can reach them via chat or Whatsapp. They will guide you through the necessary steps to make the changes.

 

Different property: If the person you want to update the contact details for resides in a different property, we ask you to contact us here. Our Customer Success Team will provide the necessary guidance.

Price Match Promise

We’ll beat or match your renewal quote for an equivalent plan

Serious About Service

24/7 claims support & rated Excellent on Trustpilot

Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age

Price Match Promise

We’ll beat or match your renewal quote for an equivalent plan

Serious About Service

24/7 claims support & rated Excellent on Trustpilot

Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age