Help > Existing customers

I'm a landlord can you deal directly with my tenant?

Yes absolutely. You have the option to add a named person to your Hometree account. If you wish to include someone else, please notify us of their details, including their name and contact number.

 

By adding a named person to your account, you are authorising them to engage with Hometree on your behalf regarding your cover plan. This allows the named person to communicate with us, to organise a repair and pay any call out fees due.

 

You can add them by contacting our team here.

Price Match Promise

We’ll beat or match your renewal quote for an equivalent plan

Serious About Service

24/7 claims support & rated Excellent on Trustpilot

Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age

Price Match Promise

We’ll beat or match your renewal quote for an equivalent plan

Serious About Service

24/7 claims support & rated Excellent on Trustpilot

Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age