Help > Servicing, call-outs and repairs

What does a boiler service include?

Our boiler service will include:

 

  • A visual check of the boiler
  • A flue gas analysis & efficiency test
  • Removing the boiler cover and inspecting it, if necessary
  • Checking and adjusting the system pressure, if necessary
  • Cleaning the condensate trap, if necessary
  • Checking the boiler is firing up and shutting down safely
  • Checking that the ventilation & flue are in accordance with current gas safety regulations
  • Written confirmation of the service If you are a landlord, your annual service will also include
  • Inspection of your gas meter
  • This is a legal requirement
  • Inspection of your gas pipework
  • This is a legal requirement
  • A gas safety certificate

 

For more information please see this Hometree article.

 

Learn more about the different types of boilers we service here.

 

Please note: If our engineer comes across a fault during the service visit that is not directly related to the service itself, we will take the necessary steps to address it promptly. In such cases, we will arrange for an engineer to return with the required parts to repair.

 

If your chosen policy includes a call-out fee, this fee will be applicable before our engineer returns to address the unrelated fault.

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