Privacy Policy

Updated: 31 October 2025

We may collaborate with third parties to provide us with analytics services and serve ads and banners when you are browsing on apps and other websites. We do this by way of various ad exchanges and digital marketing networks. We and our advertising partners use various advertising technologies, for instance, ad tag, cookies, pixels, identifiers and web beacons. This information may be used by Hometree Group companies and others to, among other things, analyse and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Websites and other websites, and better understand your online activity.

The ads and banners you see are based on information that we hold about you, or on your prior use of our Websites, for example, products you have browsed previously, content you have read on our Websites, or on banners or ads that you have engaged with in the past.

We may also work with and use services offered by other third parties to serve ads to you as part of a customised campaign on third-party sites and platforms (such as Meta). As part of these ad campaigns, we or the third parties may convert information about you, such as your email address and phone number. In these cases, we or our partners may convert information such as your email address or phone number into a unique, encrypted value, using a cryptographic security method, that can be matched with your account on those platforms. For more information about this advertising, or to opt out of seeing these types of customised ads, please visit these third-party sites and platforms, which may offer you choices about this type of customised advertising.

To opt out of having your web browsing activity used for behavioural advertising purposes, please visit our customer portal or contact us at 0330 912 4843 to manage your preferences.