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KEEPING YOU IN CONTROL

Your Home

Our most comprehensive package covers your boiler, heating, drains and electrics.

Your Heating

from

£ 18 .40

per month

Your Boiler

from

£ 16 .15

per month
OR

One-off call out charge

Buy Now

Or speak to our team on 0800 368 9881

Your Home

Boiler

  • Repairs to your gas boiler, flue and controls, including faults that prevent you from controlling the timings or temperature of your boiler
  • Annual boiler service included

Included in these packages...

Heating

  • Repairs to the wider central heating system, including radiators, water tanks, pipes and cylinders

Included in these packages...

Plumbing

  • Repairs to your home's plumbing system and the parts of your water supply pipe that you’re responsible for

Included in these packages...

Drains and Waste Pipes

  • Repairs to and unblocking of your home’s drains and waste pipes to restore flow within your property boundary

Included in these packages...

What's covered?

Covered

  • An annual boiler service

  • 24/7 helpline

  • Unlimited callouts

  • Landlord Gas Safety Record (LGSR) - includes an inspection of any gas appliances you have in the home

  • Repairs to your gas boiler, flue and controls, including faults that prevent you from controlling the timings or temperature of your boiler

  • Repairs to the wider central heating system, including radiators, water tanks, pipes and cylinders

  • Repairs to your home's plumbing system and the parts of your water supply pipe that you’re responsible for

  • Repairs to and unblocking of your home’s drains and waste pipes to restore flow within your property boundary

  • Repairs to your home’s mains electrical wiring system (including circuits, fuse box, sockets and light fittings)

  • Repairs to the gas supply pipe (the pipe that connects your gas meter to all other gas appliances)

  • Free boiler replacement if it's less than 7 years old and we can't fix it

  • Repairs for accidental damage

  • Inspection of your gas meter (legal requirement for landlords)

  • Inspection of your gas pipework (legal requirement for landlords)

  • Gas Safety Certificate

  • 15% discount off the price of a new boiler if it’s older than 7 years old and we can’t fix it

Annual boiler service visit

  • A visual check of the boiler
  • Opening of the boiler with inspection
  • Flue gas efficiency test and ventilation checks for gas safety
  • Visual checks of the hot water cylinder
  • Checks of the system pressure
  • Visual checks and bleeding of radiators if necessary

Not Covered

  • Removing sludge of scale or repairing damage caused by this if we have told you it needs fixing

  • Showers and Taps

  • Bathroom items such as sinks, toilet bowls and other ceramic items

  • Free replacement of a boiler over 7 years old if its beyond economical repair (but we will pay an amount towards it)

  • Garden items

  • Outdoor Electrics and Heating

  • Faults caused by someone else you used for repairs or design faults

  • Household appliances like fridges and washing machines

Why Hometree?

  • 24/7 helpline
  • Unlimited call outs & claims
  • Evening & weekend callouts
  • Parts & labour included
  • Our customers come first
  • We keep things simple & transparent

Frequently Asked Questions

Cover that actually covers
Our comprehensive cover has been built to ensure you’re covered against more than the average service provider.

When does my cover start?
You can choose a start date that suits you.

Switching is easy
Select your plan, set up your direct debit and you’re covered in a matter of minutes.

In an emergency
We aim to have someone at your property as soon as possible. Our experts are at hand on our 24/7 helpline.

Do I need to take time off work?
We have flexible, unlimited call outs from our local engineers, even during evenings and weekends.

What about excess?
If you choose our one-off call out charge option and need any replacements/repairs, we’ll ask you to pay towards the total cost.

A fresh approach to cover

Unlimited call outs & claims

24-hour call outs & helpline

Parts & labour included

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