KEEPING YOU IN CONTROL
Keeps costly boiler repairs to a minimum, complete with an annual boiler service.
£ 20 .25per month
£ 14 .40per month
An annual boiler service
Repairs to your gas boiler, flue and controls, including faults that prevent you from controlling the timings or temperature of your boiler
Repairs to the gas supply pipe (the pipe that connects your gas meter to all other gas appliances)
Free boiler replacement if it's less than 7 years old and we can't fix it
Repairs for accidental damage
15% discount off the price of a new boiler if it’s older than 7 years old and we can’t fix it
Annual boiler service visit
- A visual check of the boiler
- Opening of the boiler with inspection
- Flue gas efficiency test and ventilation checks for gas safety
- Visual checks of the hot water cylinder
- Checks of the system pressure
- Visual checks and bleeding of radiators if necessary
Repairs to the wider central heating system, including radiators, water tanks, pipes and cylinders
Repairs to your home's plumbing system and the parts of your water supply pipe that you’re responsible for
Repairs to and unblocking of your home’s drains and waste pipes to restore flow within your property boundary
Repairs to your home’s mains electrical wiring system (including circuits, fuse box, sockets and light fittings)
Removing sludge of scale or repairing damage caused by this if we have told you it needs fixing
Free replacement of a boiler over 7 years old if its beyond economical repair (but we will pay an amount towards it)
Faults caused by someone else you used for repairs or design faults
- 24/7 helpline
- Unlimited call outs & claims
- Evening & weekend callouts
- Parts & labour included
- Our customers come first
- We keep things simple & transparent
Frequently Asked Questions
Cover that actually covers
Our comprehensive cover has been built to ensure you’re covered against more than the average service provider.
When does my cover start?
You can choose a start date that suits you.
Switching is easy
Select your plan, set up your direct debit and you’re covered in a matter of minutes.
In an emergency
We aim to have someone at your property as soon as possible. Our experts are at hand on our 24/7 helpline.
Do I need to take time off work?
We have flexible, unlimited call outs from our local engineers, even during evenings and weekends.
What about excess?
If you choose our one-off call out charge option and need any replacements/repairs, we’ll ask you to pay towards the total cost.