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Your Home

Any disruption in the home is a disruption to life. Your Home helps make sure problems with your boiler, heating, drains and electrics are repaired quickly to get your home back up and running.

£ billed monthlybilled annually

Buy Now
  • Billing options

  • Contribution Fee

Or speak to our team on 0800 368 9881

What's covered?


  • An annual boiler service

  • 24/7 helpline

  • Unlimited callouts

  • Repairs to your gas boiler, flue and controls, including faults that prevent you from controlling the timings or temperature of your boiler

  • Repairs to the wider central heating system, including radiators, water tanks, pipes and cylinders

  • Repairs to your home's plumbing system and the parts of your water supply pipe that you’re responsible for

  • Repairs to and unblocking of your home’s drains and waste pipes to restore flow within your property boundary

  • Repairs to your home’s mains electrical wiring system (including circuits, fuse box, sockets and light fittings)

  • Repairs to the gas supply pipe (the pipe that connects your gas meter to all other gas appliances)

  • Free boiler replacement if it's less than 7 years old and we can't fix it

  • Repairs for accidental damage

Not Covered

  • Removing sludge of scale or repairing damage caused by this if we have told you it needs fixing

  • Showers and Taps

  • Bathroom items such as sinks, toilet bowls and other ceramic items

  • Free replacement of a boiler over 7 years old if its beyond economical repair (but we will pay an amount towards it)

  • Garden items

  • Outdoor Electrics and Heating

  • Faults caused by someone else you used for repairs or design faults

  • Household appliances like fridges and washing machines

Annual boiler service visit

  • A visual check of the boiler
  • Opening of the boiler with inspection
  • Flue gas efficiency test and ventilation checks for gas safety
  • Visual checks of the hot water cylinder
  • Checks of the system pressure
  • Visual checks and bleeding of radiators if necessary

A fresh approach to cover

Unlimited callouts & claims

24-hour callouts & helpline

Parts & labour included

See our terms and conditions

How do we compare to British Gas?

British Gas is rated Bad

Ratings correct as of 15th April 2019

Hometree is rated Excellent

Still not sure?

  • Cover that actually covers - our comprehensive cover has been built to ensure you’re covered against more than the average service provider.
  • You’re covered from the very start - your care package starts on the day you sign up.
  • Switching is easy - select your plan, set up your direct debit and you’re covered in a matter of minutes.
  • In an emergency - we aim to have someone at your property as soon as possible. Our experts are at hand on our 24/7 helpline.
  • Do I need to take time off work? - We have flexible, unlimited call-outs from our local engineers, even during evenings and weekends.
  • What about excess? - we prefer the term ‘contribution’. If you choose our contribution option and need any replacements/repairs, we’ll ask you to pay towards the total cost.
See our full FAQs