Cover for Plumbing, Drains, Electrics and Home SecurityCover for Plumbing, Drains, Electrics and Home Security
If you have a boiler under warranty or a non-gas boiler our cover plans can help keep your wider home systems protected
Billing
Call-out-fee
This is the excess which you pay under the insurance policy. You pay this once per fault. You can select a £0, £60 or £95 call-out fee option. The higher the call-out fee you select, the lower the monthly or annual price you pay.
We do not charge call-out fees for your service visit.
This is the excess which you pay under the insurance policy. You pay this once per fault. You can select a £0, £60 or £95 call-out fee option. The higher the call-out fee you select, the lower the monthly or annual price you pay.
We do not charge call-out fees for your service visit.
| * All prices include all relevant taxes |
Beyond the BoilerWithout a boiler service £00.00
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Beyond the BoilerWith a boiler service £00.00
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Your Home PlusOur maximum cover £00.00
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| billed monthly * | billed monthly * | billed monthly * | |
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Annual Boiler Service
Annual Boiler Service |
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Gas boiler, flue & controls
Gas boiler, flue & controls |
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Central Heating
Central Heating |
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Plumbing
Plumbing |
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Drains
Drains |
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Home Electrics
Home Electrics |
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Home Security
Home Security |
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Pest Control
Pest Control Treatment for house/field mice and brown/black rats inside the home – and wasps & hornets inside & outside (garden, outbuildings or garage). |
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Important information: Insurance Product Information Document |
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Beyond the Boiler
Without a boiler service
Annual Boiler Service
A yearly visit to check your boiler and central heating are safe and in good working order. If we find any faults we will fix them during your service, or come back and fix them later.
Gas boiler, flue & controls
Repairs to your boiler including issues with any thermostats, programmers, valves or pumps. Includes all parts and labour.
Central Heating
Repairs to your radiators, cylinders, or valves related to your central heating. Includes all parts and labour.
Plumbing
Repairs to your plumbing like burst pipes, a leaking stopcock or a broken flush. Includes all parts and labour.
Drains
Unblocking blocked drains, sinks and blocked toilets. Includes all parts and labour.
Home Electrics
Repairs to mains electrical system including fuse boxes, light fittings, light switches, smoke alarms and doorbells. Includes all parts and labour.
Home Security
Boarding up of doors & windows to secure home, gain access, replace lost keys & repair external locks.
Pest Control
Treatment for house/field mice and brown/black rats inside the home – and wasps & hornets inside & outside (garden, outbuildings or garage).
What’s included
- Wider central heating system, such as radiators, cylinders, pipes
- Plumbing & water supply pipes
- Unblocking of drains & waste pipes
- Mains electrical wiring system, such as circuits, fuse box, sockets, light fittings
- Replacement of broken locks on external doors / windows & gain access if locked out
- Boarding up of broken external doors & windows
- Pest control: rats, house & field mice (inside home), wasps & hornets nests (inside home, garden, outbuildings & garage)
- Taps inside home
What’s not included
- An annual boiler service
- Gas boiler, flue & controls
- Gas supply pipe (connects your gas appliances to your meter)
- Removal of sludge, scale or repairing damage caused by this
- Bathroom items, such as sinks, toilet bowls and other ceramic items
- Showers
Beyond the Boiler
With a boiler service
Annual Boiler Service
A yearly visit to check your boiler and central heating are safe and in good working order. If we find any faults we will fix them during your service, or come back and fix them later.
Gas boiler, flue & controls
Repairs to your boiler including issues with any thermostats, programmers, valves or pumps. Includes all parts and labour.
Central Heating
Repairs to your radiators, cylinders, or valves related to your central heating. Includes all parts and labour.
Plumbing
Repairs to your plumbing like burst pipes, a leaking stopcock or a broken flush. Includes all parts and labour.
Drains
Unblocking blocked drains, sinks and blocked toilets. Includes all parts and labour.
Home Electrics
Repairs to mains electrical system including fuse boxes, light fittings, light switches, smoke alarms and doorbells. Includes all parts and labour.
Home Security
Boarding up of doors & windows to secure home, gain access, replace lost keys & repair external locks.
Pest Control
Treatment for house/field mice and brown/black rats inside the home – and wasps & hornets inside & outside (garden, outbuildings or garage).
What’s included
- An annual boiler service
- Wider central heating system, such as radiators, cylinders, pipes
- Plumbing & water supply pipes
- Mains electrical wiring system, such as circuits, fuse box, sockets, light fittings
- Unblocking of drains & waste pipes
- Pest control: rats, house & field mice (inside home), wasps & hornets nests (inside home, garden, outbuildings & garage)
- Replacement of broken locks on external doors / windows & gain access if locked out
- Boarding up of broken external doors & windows
- Taps inside home
What’s not included
- Gas boiler, flue & controls
- Gas supply pipe (connects your gas appliances to your meter)
- Removal of sludge, scale or repairing damage caused by this
- Bathroom items, such as sinks, toilet bowls and other ceramic items
- Showers
Your Home Plus
Our maximum cover
Annual Boiler Service
A yearly visit to check your boiler and central heating are safe and in good working order. If we find any faults we will fix them during your service, or come back and fix them later.
Gas boiler, flue & controls
Repairs to your boiler including issues with any thermostats, programmers, valves or pumps. Includes all parts and labour.
Central Heating
Repairs to your radiators, cylinders, or valves related to your central heating. Includes all parts and labour.
Plumbing
Repairs to your plumbing like burst pipes, a leaking stopcock or a broken flush. Includes all parts and labour.
Drains
Unblocking blocked drains, sinks and blocked toilets. Includes all parts and labour.
Home Electrics
Repairs to mains electrical system including fuse boxes, light fittings, light switches, smoke alarms and doorbells. Includes all parts and labour.
Home Security
Boarding up of doors & windows to secure home, gain access, replace lost keys & repair external locks.
Pest Control
Treatment for house/field mice and brown/black rats inside the home – and wasps & hornets inside & outside (garden, outbuildings or garage).
What’s included
- An annual boiler service
- Gas boiler, flue & controls
- Wider central heating system, such as radiators, cylinders, pipes
- Plumbing & water supply pipes
- Unblocking of drains & waste pipes
- Mains electrical wiring system, such as circuits, fuse box, sockets, light fittings
- Pest control: rats, house & field mice (inside home), wasps & hornets nests (inside home, garden, outbuildings & garage)
- Replacement of broken locks on external doors / windows & gain access if locked out
- Boarding up of broken external doors & windows
- Gas supply pipe (connects your gas appliances to your meter)
- Taps inside home
- Free replacement of your boiler if Hometree deems it beyond Economic Repair and it’s less than 7 years old
What’s not included
- Removal of sludge, scale or repairing damage caused by this
- Bathroom items, such as sinks, toilet bowls and other ceramic items
- Household appliances, such as fridges and washing machines
- Showers
Fix your price for 3 years with unlimited call outs
No extra ties! You choose if you want to stay with us at each yearly renewal.
See full Terms & Conditions and IPID
Experts in home care
Don't just take our word for it.
Frequently Asked Questions
What is Beyond the Boiler cover?
Our core plans usually include cover for repairs to gas boilers, flue and controls but we know there are customers who have a new boiler under warranty, a non-gas boiler or have other arrangements in place for their boiler. That’s why we’ve created our Beyond the Boiler plans which cover all the other areas of the home outside of the boiler.
We offer Beyond the Boiler cover with an annual boiler service for customers who have a new gas boiler under warranty and want to keep the warranty valid by having a service each year.
What’s included in Hometree Beyond the Boiler plans?
Our Beyond the Boiler plans cover your wider central heating, plumbing, drains, electrics, home security and pest issues. If you have a gas boiler you want to have checked every year you can add an annual boiler service
You will also benefit from access to our UK based 24/7 helpline, and in the event of a breakdown we will book a local engineer to come see you ASAP.
What is an annual service and why do I need one?
An annual service is an opportunity for a gas-safe engineer to check your system is running smoothly and flag any issues that might be developing. Most boilers last between 10 to 15 years and regular maintenance is advised by manufacturers to ensure optimal performance. Remember, servicing your boiler is less expensive than replacing it. Hometree conducts all our boiler servicing in the summer months to ensure our engineers are free to attend emergencies in the winter months.
Annual boiler services are included as standard in our core plans like Your Home Plus or you can choose Beyond the Boiler with an annual service. We cover gas boiler types of all ages and from all makes and manufacturers. During your annual boiler service, your engineer will complete visual checks and internal tests.
What happens if I need to raise a claim?
If you’re a Hometree customer, book online here. We’ll arrange for an engineer to evaluate your system and find the problem, in some cases we may provide replacement parts if the issue can’t be repaired.
What’s the difference between Hometree boiler, central heating cover and home cover?
If you’re deciding on the cover you’d like to get for your home, it’s important to know the difference between a boiler cover and central heating cover and home cover.
The Beyond the Boiler plan does not cover repairs to your boiler and controls but covers your plumbing, drains, electrics, home security and pest issues. If you choose Beyond the Boiler plan with an annual boiler service you will have an annual boiler check carried out but repairs to your boiler and controls are not included. The Your Home Plus plan includes everything in the other two plans, plus cover for your gas boiler and controls.
Why Hometree – maintain, fix, replace & finance
Experience comprehensive support with annual boiler maintenance and 24/7 claims support. In the event of an irreparable breakdown and your boiler is more than 7 years old, we offer a 15% discount on a brand-new energy-efficient system. Plus, with optional finance, you can pay us back on a schedule that works for you.
Why Hometree – maintain, fix, replace & finance
Experience comprehensive support with annual boiler maintenance and 24/7 claims support. In the event of an irreparable breakdown and your boiler is more than 7 years old, we offer a 15% discount on a brand-new energy-efficient system. Plus, with optional finance, you can pay us back on a schedule that works for you.
