See How We Compare

We always strive to deliver the best products,  service and experiences for all our customers. Our customers have rated us “Excellent” on Trustpilot. Information correct as of 11th January 2024.
1 4.7 stars 4.1 stars 4.4 stars 4.6 stars
Unlimited claims 2 Included Included Included Excluded
No cap on repair cost 3 Included Included Excluded Excluded
Covers all gas boilers 4 Included Excluded Excluded Excluded
Free replacement if boiler is less than 7 years old 5 Included Included Excluded Excluded
Boiler service included every year at no extra cost 6 Included Included Excluded Included
No claims renewal price increase: inflation only 7 Included Included Excluded Excluded
No cancellation fee if you don't claim or haven't had a service 8 Included Excluded Included Included
Same plan price for any boiler age, location & property type 9 Included Excluded Included Included
24/7 support Included Included Included Included
£0 excess option 10 Included Included Excluded Included
UK-based call centre Included Included Included Included
Covers unoccupied homes 11 Included Excluded Included Excluded
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  1. Ratings are correct as of 11th January 2024. Visit Trustpilot here to compare for yourself.
  2. Hometree: See plans page here for details about our unlimited claims/repairs. British Gas: See page 9 of T&Cs here “All insurance products include unlimited repairs”. HomeServe: Independently verified on 11/01/2024 viewing Boiler and Central Heating plans here – see messaging “No claims limit – call on us as many times as you need to“. 247 Home Rescue: See section “Intermittent or recurring faults” on page 9 of T&Cs here for claims limits.
  3. Hometree: See FAQ on the plans page here “What happens if the boiler breaks down and I need to raise a claim?” British Gas: Independently verified on 11/01/2024 by reviewing T&Cs – no limits to repair costs are mentioned. HomeServe: See page 3 of T&Cs here, “Gas supply Pipe: Up to £4,000 per claim”. 247 Home Rescue: See page 4 of T&Cs here “Unless otherwise stated in these terms and conditions you are covered for the cost of parts and labour, up to £1,000 per claim”
  4. Hometree: See FAQ on our plans page here “Do your policies cover all boilers?”. British Gas: See page 28 of the British Gas Homecare T&Cs here where they reference an ‘approved list’ of boilers under sub-header First Service: “At the first service our engineer will check that your boiler is on our approved list and your boiler or central heating and ventilation don’t have any pre-existing faults”. On this basis, we have concluded that not all gas boilers are covered by British Gas HomeCare plans. HomeServe: Must pass a Boiler Health Check to qualify and dual-purpose boilers are not covered. See HomeServe IDIP document page 3 here – section ‘Boiler Health Check’ and ‘What’s not covered” . 247 HomeRescue: See IPID document here.
  5. Hometree: See page 9 here for insurance plan terms. “If your boiler is under seven years old and we declare that it is Beyond Economic Repair, we will provide and fit a replacement boiler of a similar make and model. It might not be the same make or model or fitted in the same place.” British Gas: See page 10 here for terms & conditions. HomeServe: See page 4 here for their exclusions “First 6 months – During the first six months of cover your boiler will not be replaced under this policy.” 247 Home Rescue: See page 6 here for their terms: “If your boiler is deemed beyond economic repair you may be entitled to a contribution from us to a boiler replacement from our approved installer (see Boiler Breakdown section for details). Your replacement boiler may come with its own warranty.”.
  6. Hometree: See FAQ on our insurance plans page: “What is an annual service and why do I need one and will I be charged a call-out fee?” British Gas: Independently verified on 11/01/2024 by visiting the British Gas HomeCare page, selecting a plan and reviewing the annual service messaging “Annual boiler service included: A complete check of your boiler and central heating by one of our experts. Your services may be more than 12 months apart.” HomeServe: See FAQ here “Free Boiler Service Terms & Conditions” for Annual service visit policy changes at first-year renewal. 247 Home Rescue: Independently verified on 11/01/2024 by visiting the 247 Home Rescue plans page here which states that the Annual Boiler Service is included in the following plans: Boiler Care, Heating Care and HomeCare.
  7. Hometree: See our renewal pricing policy here. British Gas: See “Your HomeCare price explained” page here. HomeServe: See page here for renewal pricing. 247 Home Rescue: See page here for renewal pricing
  8. Hometree: See page 23 here for insurance plan terms. See page 16 here for maintenance plan terms. “If you want to cancel after 14 days. If you have not had a repair or a service visit/Landlord Gas Safety Record from us, you are free to cancel without any fee as long as you give us one month’s notice.” British Gas: See page 34 here. “Cancellation after your 14-day cooling off period with No claims, annual service or first service. You’ll only pay for the days you were covered, and we’ll refund any unused days. You’ll need to pay a £30 admin charge.” HomeServe: See “How can I cancel my policy?” on pages 1 and 2 here “Within your cancellation period: If you have not made a claim, you will receive a full refund. Outside your cancellation period: If you have not made a claim, you will receive a refund less an amount for the number of days you have been on cover.” 247 Home Rescue: See “How to discuss or cancel your agreement on page 6 here. “Where your agreement is cancelled outside the 14-day cooling off period and you’ve not made a claim or received a boiler service, there’ll be no cancellation fee payable to us.”
  9. Hometree: See full details on our plans page here. British Gas: Independently verified on 11/01/24: See “Prices Explained” page here: “Every home is a little bit different, so everyone’s HomeCare price is a little bit different too. After all, a big house with an old boiler will almost certainly need more TLC than a smaller flat with the latest modern appliances.” HomeServe: Independently verified on 11/01/2023 by selecting Boiler & Central Heating plan and entering different addresses at checkout – plan price remains the same. 247 Home Rescue: Independently verified on 11/01/2024 by selecting Home Care plan and entering different addresses at checkout – plan price remains the same.
  10. Hometree: See plans page here for cover plans and available excess options. British Gas: Independently verified on 11/01/2024 by visiting the British Gas HomeCare plans page here and viewing cover plans and available excess options. HomeServe: Independently verified on 11/01/2024 by visiting the plans page here for cover plans and available excess options. 247 Home Rescue: Independently verified on 11/01/2024 by visiting the 247 Home Rescue plans page here and viewing cover plans and available excess options.
  11. Hometree: See IPID document here. Unoccupied homes are not listed as an exclusion. British Gas: See page here – excludes properties left empty for 30+ days. HomeServe: See IPID document here. Unoccupied homes are not listed as an exclusion. 247 Home Rescue: See IPID document here “Are there any restrictions on cover? If your home has been unoccupied for over 30 consecutive” days.

Have More Questions?

From ‘How to make a claim?’ to ‘What is an annual service visit?’ –  Find answers, solutions, money saving tips and more by looking at our FAQs.

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All Gas Boilers Covered

All makes and models, regardless of age