Help > COVID-19: FAQs

When does my cover plan start?

Your plan coverage begins 14 days after signing up.


This initial period is in place to ensure that we have a smooth onboarding process and ensures that we keep costs down for all our customers.
After this initial period, you can confidently request call-outs as needed.


During this 14-day period, should you need a repair, our Repair and Protect plan is here to help you, click here for further details.

Price Match Promise

We’ll beat or match your renewal quote for an equivalent plan

Serious About Service

24/7 claims support & rated Excellent on Trustpilot

Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age

Price Match Promise

We’ll beat or match your renewal quote for an equivalent plan

Serious About Service

24/7 claims support & rated Excellent on Trustpilot

Cover Match Guarantee

Get a £50 gift card if you find something we don’t cover

All Gas Boilers Covered

All makes and models, regardless of age