Help > COVID-19: FAQs

When does my cover plan start?

Your plan coverage begins 14 days after signing up.

This initial period is in place to ensure that we have a smooth onboarding process and ensures that we keep costs down for all our customers.
After this initial period, you can confidently request call-outs as needed.

During this 14-day period, should you need a repair, our Repair and Protect plan is here to help you, click here for further details.

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