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Billing
Call-out-fee
This is the excess which you pay under the insurance policy. You pay this once per fault. You can select a £0, £60 or £95 call-out fee option. The higher the call-out fee you select, the lower the monthly or annual price you pay.
We do not charge call-out fees for your service visit.Why Hometree – maintain, fix, replace & finance
This is the excess which you pay under the insurance policy. You pay this once per fault. You can select a £0, £60 or £95 call-out fee option. The higher the call-out fee you select, the lower the monthly or annual price you pay.
We do not charge call-out fees for your service visit.Why Hometree – maintain, fix, replace & finance
| * All prices include all relevant taxes |
Your BoilerOur basic cover £00.00
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Your HeatingComprehensive cover £00.00
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Your HomeOur advanced cover £00.00
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Your Home PlusOur maximum cover £00.00
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| billed monthly * | billed monthly * | billed monthly * | billed monthly * | |
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Annual Boiler Service
Annual Boiler Service |
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Gas boiler, flue & controls
Gas boiler, flue & controls |
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Central Heating
Central Heating |
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Plumbing
Plumbing |
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Drains
Drains |
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Home Electrics
Home Electrics |
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Home Security
Home Security |
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Pest Control
Pest Control Treatment for house/field mice and brown/black rats inside the home – and wasps & hornets inside & outside (garden, outbuildings or garage). |
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Important information: Insurance Product Information Document |
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Your Boiler
Our basic cover
Annual Boiler Service
A yearly visit to check your boiler and central heating are safe and in good working order. If we find any faults we will fix them during your service, or come back and fix them later.
Gas boiler, flue & controls
Repairs to your boiler including issues with any thermostats, programmers, valves or pumps. Includes all parts and labour.
Central Heating
Repairs to your radiators, cylinders, or valves related to your central heating. Includes all parts and labour.
Plumbing
Repairs to your plumbing like burst pipes, a leaking stopcock or a broken flush. Includes all parts and labour.
Drains
Unblocking blocked drains, sinks and blocked toilets. Includes all parts and labour.
Home Electrics
Repairs to mains electrical system including fuse boxes, light fittings, light switches, smoke alarms and doorbells. Includes all parts and labour.
Home Security
Boarding up of doors & windows to secure home, gain access, replace lost keys & repair external locks.
Pest Control
Treatment for house/field mice and brown/black rats inside the home – and wasps & hornets inside & outside (garden, outbuildings or garage).
What’s included
- An annual boiler service
- Gas boiler, flue & controls
- Gas supply pipe (connects your gas appliances to your meter)
- Free replacement of your boiler if Hometree deems it beyond Economic Repair and it’s less than 7 years old
What’s not included
- Wider central heating system, such as radiators, cylinders, pipes
- Plumbing & water supply pipes
- Unblocking of drains & waste pipes
- Mains electrical wiring system, such as circuits, fuse box, sockets, light fittings
- Removal of sludge, scale or repairing damage caused by this
- Showers and taps
- Bathroom items, such as sinks, toilet bowls and other ceramic items
Your Heating
Comprehensive cover
Annual Boiler Service
A yearly visit to check your boiler and central heating are safe and in good working order. If we find any faults we will fix them during your service, or come back and fix them later.
Gas boiler, flue & controls
Repairs to your boiler including issues with any thermostats, programmers, valves or pumps. Includes all parts and labour.
Central Heating
Repairs to your radiators, cylinders, or valves related to your central heating. Includes all parts and labour.
Plumbing
Repairs to your plumbing like burst pipes, a leaking stopcock or a broken flush. Includes all parts and labour.
Drains
Unblocking blocked drains, sinks and blocked toilets. Includes all parts and labour.
Home Electrics
Repairs to mains electrical system including fuse boxes, light fittings, light switches, smoke alarms and doorbells. Includes all parts and labour.
Home Security
Boarding up of doors & windows to secure home, gain access, replace lost keys & repair external locks.
Pest Control
Treatment for house/field mice and brown/black rats inside the home – and wasps & hornets inside & outside (garden, outbuildings or garage).
What’s included
- An annual boiler service
- Gas boiler, flue & controls
- Wider central heating system, such as radiators, cylinders, pipes
- Gas supply pipe (connects your gas appliances to your meter)
- Free replacement of your boiler if Hometree deems it beyond Economic Repair and it’s less than 7 years old
What’s not included
- Plumbing & water supply pipes
- Unblocking of drains & waste pipes
- Mains electrical wiring system, such as circuits, fuse box, sockets, light fittings
- Removal of sludge, scale or repairing damage caused by this
- Showers and taps
- Bathroom items, such as sinks, toilet bowls and other ceramic items
Your Home
Our advanced cover
Annual Boiler Service
A yearly visit to check your boiler and central heating are safe and in good working order. If we find any faults we will fix them during your service, or come back and fix them later.
Gas boiler, flue & controls
Repairs to your boiler including issues with any thermostats, programmers, valves or pumps. Includes all parts and labour.
Central Heating
Repairs to your radiators, cylinders, or valves related to your central heating. Includes all parts and labour.
Plumbing
Repairs to your plumbing like burst pipes, a leaking stopcock or a broken flush. Includes all parts and labour.
Drains
Unblocking blocked drains, sinks and blocked toilets. Includes all parts and labour.
Home Electrics
Repairs to mains electrical system including fuse boxes, light fittings, light switches, smoke alarms and doorbells. Includes all parts and labour.
Home Security
Boarding up of doors & windows to secure home, gain access, replace lost keys & repair external locks.
Pest Control
Treatment for house/field mice and brown/black rats inside the home – and wasps & hornets inside & outside (garden, outbuildings or garage).
What’s included
- An annual boiler service
- Gas boiler, flue & controls
- Wider central heating system, such as radiators, cylinders, pipes
- Plumbing & water supply pipes
- Unblocking of drains & waste pipes
- Mains electrical wiring system, such as circuits, fuse box, sockets, light fittings
- Gas supply pipe (connects your gas appliances to your meter)
- Free replacement of your boiler if Hometree deems it beyond Economic Repair and it’s less than 7 years old
What’s not included
- Removal of sludge, scale or repairing damage caused by this
- Showers and taps
- Bathroom items, such as sinks, toilet bowls and other ceramic items
- Household appliances, such as fridges and washing machines
Your Home Plus
Our maximum cover
Annual Boiler Service
A yearly visit to check your boiler and central heating are safe and in good working order. If we find any faults we will fix them during your service, or come back and fix them later.
Gas boiler, flue & controls
Repairs to your boiler including issues with any thermostats, programmers, valves or pumps. Includes all parts and labour.
Central Heating
Repairs to your radiators, cylinders, or valves related to your central heating. Includes all parts and labour.
Plumbing
Repairs to your plumbing like burst pipes, a leaking stopcock or a broken flush. Includes all parts and labour.
Drains
Unblocking blocked drains, sinks and blocked toilets. Includes all parts and labour.
Home Electrics
Repairs to mains electrical system including fuse boxes, light fittings, light switches, smoke alarms and doorbells. Includes all parts and labour.
Home Security
Boarding up of doors & windows to secure home, gain access, replace lost keys & repair external locks.
Pest Control
Treatment for house/field mice and brown/black rats inside the home – and wasps & hornets inside & outside (garden, outbuildings or garage).
What’s included
- An annual boiler service
- Gas boiler, flue & controls
- Wider central heating system, such as radiators, cylinders, pipes
- Plumbing & water supply pipes
- Unblocking of drains & waste pipes
- Mains electrical wiring system, such as circuits, fuse box, sockets, light fittings
- Pest control: rats, house & field mice (inside home), wasps & hornets nests (inside home, garden, outbuildings & garage)
- Replacement of broken locks on external doors / windows & gain access if locked out
- Boarding up of broken external doors & windows
- Gas supply pipe (connects your gas appliances to your meter)
- Taps inside home
- Free replacement of your boiler if Hometree deems it beyond Economic Repair and it’s less than 7 years old
What’s not included
- Removal of sludge, scale or repairing damage caused by this
- Bathroom items, such as sinks, toilet bowls and other ceramic items
- Household appliances, such as fridges and washing machines
- Showers
I am looking for Landlord Cover
Fix your price for 3 years with unlimited call outs
No extra ties! You choose if you want to stay with us at each yearly renewal.
See How We Compare
We always strive to deliver the best products, service and experiences for all our customers. Our customers have rated us “Excellent” on Trustpilot.
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 1 |
4.7 stars | 4.2 stars | 4.5 stars | 4.6 stars |
| Unlimited claims 2 |
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| No cap on repair costs outside of boiler replacements 3 |
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| Covers all makes and models of gas boilers 4 |
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| Free replacement if boiler is less than 7 years old 5 |
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| Boiler service included every year at no extra cost 6 |
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| No claims: Inflation only renewal price increase 7 |
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| No cancellation fee if you don't claim or haven't had a service 8 |
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| Same plan price for any boiler age, location & property type 9 |
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| 24/7 support |
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| £0 excess option 10 |
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| UK-based call centre |
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| Covers unoccupied homes 11 |
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Information in this table is based on a comparison of Hometree, British Gas, HomeServe, and 247 Home Rescue. Correct as of 17th April 2025. See this page for more details
We Cover All Gas Boilers
Don't just take our word for it.
What Do Switchers Say About Hometree?
If you’re shopping around for boiler and home cover, whether it’s your first time or you’re a switcher who’s tried different suppliers before, we’ve collected some Trustpilot feedback to guide your decision.
How To Switch Boiler Cover
Trust us when we say that switching boiler cover is easy. There’s no need to settle for second best. Save your money and take your business elsewhere. Read on to find out how to switch boiler cover hassle-free.
Frequently Asked Questions
What is boiler insurance?
Hometree boiler insurance is a cover policy that provides professional repairs if your boiler encounters a fault. You’ll often hear boiler insurance referred to as boiler breakdown cover, boiler cover or gas boiler cover, they all mean the same thing.
Boiler insurance can help you better manage the unexpected and unwanted costs of repairs or a replacement if your boiler breaks down. Boiler insurance can also be supplemented with extended cover for the rest of your home.
Hometree offers plans that cover your wider central heating, plumbing, drains and electrics.
What’s included in Hometree boiler cover plans?
All of our core insurance plans include an annual boiler service and cover the cost of any necessary repairs to the boiler, flues and controls.
You will also benefit from access to our UK based 24/7 helpline, and in the event of a breakdown we will book a local engineer to come see you ASAP. If your boiler is under seven years old and our engineers deem it economically beyond repair, we’ll cover the cost of a replacement. If it’s older than seven years old and can’t be repaired, we can offer you 15% off a brand new energy efficient A-rated replacement boiler and its installation.
What do Hometree plans offer?
All our core boiler insurance plans offer annual servicing and emergency repairs in the event of a breakdown. You can choose your ideal level of cover and call-out fee to suit your specific needs and budget. The Your Boiler plan covers the boiler and controls, while the Your Heating plan includes your wider central heating system and Your Home plan includes plumbing, drains and home electrics. Finally, for added peace of mind, you can choose the Your Home Plus plan which includes home security and pest control*.
Hometree offers unlimited repairs. You can compare our packages on our Home Cover page and select your preferred choice of call-out fee.
If you are a landlord, see our landlord boiler cover page.
*terms and conditions apply
Do your policies cover all boilers?
Unlike other providers, Hometree covers all brands, makes and models of natural gas boilers, regardless of the age. So you’re more protected if you encounter a fault.
When completing your insurance onboarding, we’ll ask for the details of the boiler you are insuring. This is just so we can better serve you in the event of a breakdown. If you’re unsure what type of boiler you have, just check the logo and model number near the controls.
What is an annual service and why do I need one and will I be charged a call-out fee?
An annual service is an opportunity for a gas-safe engineer to check your system is running smoothly and flag any issues that might be developing. Most boilers last between 10 to 15 years and regular maintenance is advised by manufacturers to ensure optimal performance. Remember, servicing your boiler is less expensive than replacing it. Hometree conducts all our boiler servicing in the summer months to ensure our engineers are free to attend emergencies in the winter months.
With all Hometree core insurance plans, you receive a yearly boiler service as part of your boiler insurance cover package. There is no call-out fee and no extra fees for the service, it is included in your plan. We cover gas boiler types of all ages and from all makes and manufacturers. During your annual boiler service, your engineer will complete visual checks and internal tests.
What happens if my boiler is broken and I need to raise a claim?
If you’re a Hometree customer, book online here. We’ll arrange for a Gas Safe engineer to evaluate your boiler and find the problem. It could be an issue with the hot water supply, or perhaps the boiler controls are faulty. Most of the time, our engineers can fix a broken boiler, but sometimes a replacement is necessary.
There’s no limit to the number of claims you can make and no cap on the repair cost unless your boiler is deemed to be beyond economic repair by one of our engineers.
If our engineers regard your boiler beyond economical repair and it’s under seven years old, we’ll replace it for you for free. If it’s older than seven years old and can’t be repaired, we can offer you 15% off a brand new energy efficient A-rated replacement boiler and its installation.
Other boiler cover providers will likely give you different terms, and not every policy guarantees a replacement.
What’s the difference between Hometree boiler, central heating cover and home cover?
If you’re deciding on the cover you’d like to get for your home, it’s important to know the difference between a boiler cover and central heating cover and home cover.
The Your Boiler plan covers your boiler and controls, while the Your Heating plan is an upgrade from the Your Boiler plan, and protects your entire central heating system. With this plan we’ll safeguard your radiators, valves and cylinders to make sure you don’t go without heating, no matter the time of the year. The Your Home plan includes everything in the other two plans, plus plumbing, drains and home electrics. You’ll have additional cover in case of burst pipes, broken toilets, blocked drains, faulty fuse boxes and more. Finally, for added peace of mind, you can choose the Your Home Plus plan which includes everything listed so far plus home security and pest control.*
If you’re a landlord, find out what you get with each landlord policy by selecting landlord boiler cover. Or, you can switch the sliders at the top of the page.
*terms and conditions apply
